Privacy Policy

Last updated: 03 April 2026

This Privacy Policy explains how Runic Wyrd Wisdom (an entity of Almost Human) (ABN 13 686 727 604) of 154 Mallett Street, Camperdown NSW 2050, Australia (“we”, “us”, “our”) collects, uses, stores and discloses personal information in connection with the Runic Readings progressive web app and related digital services (the “App”).

We aim to handle personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where they apply. The APPs require organisations covered by the Privacy Act to manage personal information in an open and transparent way. citeturn0search0turn0search2turn0search6

1. What this policy covers
This policy applies to personal information we collect when you:

  • visit or use the App (including as a guest),
  • create an account,
  • purchase or manage a subscription,
  • contact us, or
  • otherwise interact with us online.

2. The personal information we collect
The types of personal information we may collect include:

  • Identity and account details: name, email address, username, password (stored in hashed form where applicable), age confirmation (for eligibility purposes), and account settings.
  • Subscription and transaction details: plan name, billing period, payment status, transaction identifiers, and invoices/receipts (payment card details are handled by our payment processor, not stored by us).
  • App usage and device information: IP address, device type, operating system, browser type, language, time zone, app interactions, pages/screens viewed, and diagnostic data.
  • Communications: messages you send us (for example, support requests) and our responses.
  • User content (if enabled): any journalling, notes, reflections, prompts, or other content you choose to store in the App.

We generally do not need “sensitive information” (as defined under the Privacy Act) to operate the App. Please avoid submitting sensitive information unless the App explicitly asks for it.

3. How we collect personal information
We collect personal information in the following ways:

  • Directly from you when you sign up, use the App, purchase a subscription, enter content, or contact us.
  • Automatically when you use the App via cookies, local storage, and similar technologies, as well as server logs and analytics tools.
  • From service providers that help us operate the App (for example, payment processors and identity/authentication services).

4. Why we collect, use and disclose personal information
We may collect, use and disclose personal information to:

  • provide, operate and maintain the App,
  • create and manage accounts,
  • process subscriptions, payments and refunds (where applicable),
  • personalise your in-app experience (for example, saving preferences and content you choose to store),
  • provide customer support and respond to enquiries,
  • send service messages (for example, billing notices, security updates, and important changes),
  • improve performance, reliability, and security,
  • conduct analytics and product development,
  • detect and prevent fraud, abuse, or security incidents,
  • comply with legal obligations and enforce our terms, and
  • send marketing communications where you have opted in (or where otherwise permitted by law), with an option to unsubscribe.

5. Legal bases and required disclosures
Where the Privacy Act applies, we handle personal information in accordance with the APPs. Where applicable, we may rely on:

  • your consent (for example, where you opt in to marketing),
  • the necessity to perform a contract (for example, to provide a subscription you purchased), and
  • our legitimate operational interests (for example, maintaining security and improving the App), balanced against your rights.

6. Disclosure of personal information
We may disclose personal information to:

  • service providers who support the App (for example, hosting, analytics, customer support systems, email delivery, authentication, and payment processing),
  • professional advisers (for example, lawyers, accountants, insurers) where necessary,
  • regulators, courts, or law enforcement where required or authorised by law, and
  • a buyer or successor entity if we restructure, merge, or sell the App (subject to appropriate protections).

We do not sell personal information.

7. Overseas disclosures
Some of our service providers may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate protections are in place, consistent with the APPs (including through contractual safeguards where appropriate).

8. Cookies, analytics and similar technologies
We may use cookies, local storage, SDKs, and similar technologies to:

  • keep you signed in (where relevant),
  • remember preferences,
  • measure usage and performance, and
  • improve the App.

You can usually control cookies through your browser settings. Disabling some technologies may affect App functionality.

9. Security and data retention
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. No system is perfectly secure, so you use the App at your own risk.

We retain personal information only for as long as necessary to provide the App, meet legal and accounting obligations, resolve disputes, and enforce agreements. You may request deletion of your account (see Section 11), noting some information may need to be retained where required by law.

10. Data breaches
If we experience an “eligible data breach” under the Notifiable Data Breaches scheme, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required. citeturn0search1turn0search6

11. Access, correction and deletion
You can request access to, or correction of, the personal information we hold about you. You can also request deletion of your account. We may need to verify your identity before responding.

To make a request, contact us using the details in Section 14.

12. Marketing preferences
If you opt in to marketing, you can unsubscribe at any time using the link in the message or by contacting us. Service and billing messages are not marketing and may still be sent while you have an account or subscription.

13. Children and age eligibility (16+)
The App is intended for users aged 16 years and over. If you are under 18, you should have a parent or guardian’s permission to use the App and make purchases. We do not knowingly collect personal information from children under 16.

14. Complaints
If you have a complaint about how we handle personal information, contact us and we will respond within a reasonable time. If you are not satisfied, you may contact the OAIC. citeturn0search0turn0search6

15. Contact
Runic Wyrd Wisdom (Almost Human)
ABN: 13 686 727 604
Address: 154 Mallett Street, Camperdown NSW 2050, Australia
Email: hello@runicwyrdwisdom.com.au

16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version in the App and update the “Last updated” date. Continued use of the App after changes means you accept the updated policy.

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