Terms and Conditions

Last updated: 3 April 2026

These Terms & Conditions (“Terms”) govern your access to and use of the Runic Readings progressive web app and related digital services (the “App”), operated by Runic Wyrd Wisdom, an entity of Almost Human (ABN 13 686 727 604) of 154 Mallett Street, Camperdown NSW 2050, Australia (“we”, “us”, “our”).

By accessing or using the App, creating an account, or purchasing a subscription or digital service, you agree to these Terms.

1. Key points

  • The App provides digital rune readings and related content for reflection, self-inquiry, and entertainment.
  • The App is not a substitute for professional advice (medical, psychological, legal, or financial).
  • You must be 16 years or older to use the App.
  • Subscriptions are billed in AUD and may renew automatically unless cancelled.

2. Definitions

  • ACL means the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
  • App means the Runic Readings PWA and any associated pages, features, and content.
  • Content means all materials made available in the App, including readings, prompts, text, visuals, branding, and other assets.
  • Subscription means a paid plan providing access to features or content for a recurring fee.
  • User Content means content you submit to the App (e.g., notes, entries, feedback), if supported.
  • You means the person using the App.

3. Eligibility and account registration

3.1 You must be 16 years or older to create an account or use the App. If you are under 18, you confirm that you have permission from a parent or legal guardian to use the App and to purchase a Subscription (if applicable).

3.2 You are responsible for:

  • keeping your login details secure,
  • activity under your account, and
  • providing accurate information and updating it as needed.

3.3 You must not share your account with others unless we explicitly allow it in the relevant plan description.

3.4 We may request reasonable proof of age where required to comply with law, manage risk, or prevent misuse.

4. Nature of the service and important disclaimer

4.1 The App provides digital rune readings and related prompts intended for reflection, self-inquiry, and entertainment. Any historical or interpretive information is provided for general information only.

4.2 Not professional advice: The App does not provide medical, mental health, legal, financial, or other professional advice. You should seek qualified advice for any matter requiring it.

4.3 No guarantees: Readings are interpretive. We do not guarantee outcomes, accuracy, suitability, or that the App will meet your expectations.

4.4 If content causes distress: If the App content causes distress, stop using it and seek support from a qualified professional.

4.5 Urgent help: If you are in immediate danger or distress, contact emergency services on 000. In Australia, you can also contact Lifeline on 13 11 14.

5. Digital delivery

5.1 The App and Content are delivered digitally. Where access is granted immediately (including via a Subscription), you acknowledge you receive access to digital services/content upon activation.

6. Subscriptions, pricing, billing, and cancellation

6.1 Pricing and currency: All prices are displayed in AUD. Any applicable taxes (including GST, where relevant) will be shown at checkout. Current pricing, plans, inclusions, and limits are shown in the App at the time of purchase and form part of your agreement for that purchase.

6.2 Plans and features: Subscription tiers, inclusions, and limits are described in the App at purchase. We may adjust features and limits over time in accordance with these Terms and the ACL.

6.3 Automatic renewal: Subscriptions renew automatically at the interval shown at purchase unless cancelled before the renewal date/time.

6.4 Cancellation: You can cancel through your account settings (or the method described in the App). Cancellation stops future renewals. Unless stated otherwise at purchase, you keep access until the end of the current billing period.

6.5 Failed payments: If a payment fails, we may retry processing and may suspend paid access until payment is received.

6.6 Pricing changes: We may change pricing, plans, features, or inclusions. Any change will not affect charges already processed, and will apply from the next billing cycle (for subscriptions) or the next purchase (for one-off purchases), after we provide reasonable notice where required by law.

6.7 No reliance on historic pricing: You acknowledge that prices, discounts, trials, and promotional offers may change or be withdrawn at any time. You should not rely on any historic pricing or prior offers, whether displayed in marketing materials, screenshots, or previous versions of the App.

6.8 Errors and corrections: We may correct pricing or description errors. If an error affects your purchase, we will provide options (which may include cancellation and refund) as required under the ACL.

7. Free trials and promotions (if offered)

7.1 If we offer a free trial or promotional period, the terms (duration, eligibility, and what happens when it ends) will be displayed at the time you sign up.

7.2 Unless clearly stated otherwise, trials convert to paid Subscriptions at the end of the trial period and renew automatically until cancelled.

8. Refunds and consumer guarantees

8.1 ACL applies: Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy you have under the ACL.

8.2 Change of mind: To the extent permitted by law, we do not provide refunds for change-of-mind purchases, including where you do not use the App, forget to cancel, or decide the Content is not for you.

8.3 Faults and major failures: If the App or paid service has a major failure or does not meet ACL guarantees, you may be entitled to a remedy depending on the circumstances.

8.4 Billing errors: If we make a genuine billing mistake, we will correct it (including issuing a refund where appropriate).

9. Acceptable use

9.1 You must not:

  • use the App unlawfully,
  • attempt to access non-public areas, systems, or data,
  • reverse engineer or copy the App (except as allowed by law),
  • interfere with security, availability, or performance,
  • use the App to harass, abuse, defame, or harm others,
  • upload malware or harmful code.

9.2 We may suspend or terminate access if we reasonably believe you have breached these Terms or your use creates risk for other users, us, or the App.

10. Intellectual property and licence

10.1 The App and all Content are owned by us or our licensors and protected by intellectual property laws.

10.2 We grant you a limited, non-exclusive, revocable, non-transferable licence to access and use the App for personal, non-commercial use, subject to these Terms.

10.3 You must not copy, reproduce, publish, sell, licence, distribute, or create derivative works from our Content except where explicitly permitted in the App or by law.

10.4 Permitted sharing (non-commercial): You may share excerpts or screenshots of readings for personal, non-commercial use, provided you do not remove branding/watermarks (if present), misrepresent the source, or republish as your own product/service.

11. User Content (if the App includes notes, journalling, uploads, or feedback)

11.1 You retain ownership of your User Content.

11.2 You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, and display your User Content solely to operate, maintain, and improve the App.

11.3 You warrant your User Content is lawful and does not infringe any third-party rights.

11.4 We may remove User Content if we reasonably believe it breaches these Terms or the law.

12. Privacy

12.1 We handle personal information in accordance with our Privacy Policy available at: [insert link].

12.2 You acknowledge that using digital services carries inherent security risks. We take reasonable steps to protect data, but no system is perfectly secure.

13. Availability, changes, and updates

13.1 We aim to keep the App available, but we do not guarantee uninterrupted access.

13.2 We may update, modify, suspend, or discontinue features or content over time, provided this does not breach consumer guarantees under the ACL.

13.3 You are responsible for your device, operating system, browser, and internet access. Compatibility may change over time due to updates.

14. Third-party services

14.1 The App may rely on third-party services (e.g., payments, analytics, hosting). Your use of those services may be subject to their terms and privacy policies.

14.2 We are not responsible for third-party services outside our reasonable control.

15. Disclaimers

15.1 To the maximum extent permitted by law, the App is provided “as is” and “as available”.

15.2 We disclaim warranties of merchantability, fitness for purpose, non-infringement, and accuracy, except to the extent such warranties cannot be excluded under the ACL.

16. Limitation of liability

16.1 To the maximum extent permitted by law, we are not liable for any indirect, consequential, special, or incidental loss, including loss of profit, revenue, goodwill, or data, arising from your use of the App or reliance on Content.

16.2 Where liability cannot be excluded under the ACL, our liability is limited (at our option) to:

  • re-supplying the relevant services, or
  • paying the cost of having the services supplied again,

to the extent permitted by law.

16.3 Nothing in these Terms limits liability for fraud, wilful misconduct, personal injury/death caused by negligence, or any liability that cannot be excluded by law.

17. Indemnity

To the maximum extent permitted by law, you agree to indemnify and hold us harmless from and against any losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

  • your breach of these Terms;
  • your unlawful use of the App;
  • your infringement of any third-party rights (including intellectual property rights); or
  • any User Content you submit, publish, or make available through the App.

This indemnity does not apply to the extent the loss is caused by our negligence, fraud, or wilful misconduct, or where liability cannot be excluded under the ACL.

18. Insurance

We may hold insurance (including professional indemnity insurance). You acknowledge that any insurance we hold does not limit your obligations under these Terms and does not create any rights in your favour.

19. Suspension and termination

19.1 We may suspend or terminate your access if you breach these Terms, or if required for safety, security, or legal compliance.

19.2 You may stop using the App at any time. If you have a Subscription, you must cancel it to stop future charges.

19.3 Clauses intended to survive termination (including IP, disclaimers, limitation of liability, indemnity, privacy, and governing law) survive.

20. Dispute resolution

20.1 If you have a dispute, you agree to contact us first and make a good-faith effort to resolve it.

20.2 If the dispute is not resolved within 14 days, either party may pursue remedies available under the ACL and other applicable laws.

21. Force majeure

We are not liable for any delay or failure to perform due to events beyond our reasonable control, including outages or failures of hosting providers, payment processors, telecommunications networks, or other third-party services.

22. Changes to these Terms

22.1 We may update these Terms from time to time. We will post updated Terms in the App and update the “Last updated” date.

22.2 If changes are material, we may provide additional notice (e.g., email or in-app notice). Continued use after changes means you accept the updated Terms.

23. General legal terms

23.1 Severability: If any provision is invalid or unenforceable, the remainder remains in effect.

23.2 Assignment: We may assign or transfer our rights and obligations under these Terms (for example, if we restructure or sell the App). You may not assign your rights without our written consent.

23.3 No waiver: A failure to enforce any right is not a waiver of that right.

23.4 Entire agreement: These Terms, together with any policies and purchase screens referenced in the App (including any in-app plan descriptions at the time of purchase), form the entire agreement between you and us regarding the App.

23.5 Notices: We may provide notices via the App, email, or other reasonable means.

24. Governing law

24.1 These Terms are governed by the laws of New South Wales, Australia.

24.2 You submit to the non-exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia.

25. Contact

Runic Wyrd Wisdom (Almost Human)

ABN: 13 686 727 604

Email: hello@runicwyrdwisdom.com.au

Address: 154 Mallett Street, Camperdown NSW 2050, Australia

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